How it works

From install to first scored order in 10 minutes.

No weekend integration project. No consultant. Connect your store, pick your thresholds, and start making money safely.

Install the plugin

One-click Shopify install or drop-in the WooCommerce plugin. Auto-provisioning wires your API key, HMAC secret, and webhooks — no copy-paste setup, no .env editing.

Pick a rule profile

Choose a starter pack — Base, Medium, Advanced, or Expert — calibrated for typical fraud rates at your volume. Tune rules, weights, and score thresholds anytime from the dashboard.

Score every order, end-to-end

Each order is evaluated against rule packs, behavioural signals, customer history, and — on Pro — AI reasoning. You get a 0–100 risk score, reason codes, and a recommended action.

Automate decisions

Auto-approve low-risk, route reviews to your inbox, and hold the critical ones before capture. Re-scoring runs automatically when chargebacks or refunds come back from your gateway.

The pipeline behind every risk score

Four stages, weighted explicitly, blended into a single 0–100 score. Tune the weights per store, or override the auto-action thresholds for high-risk categories.

Rules engine

Weight 40%

Your store-defined conditions evaluate first. Velocity rules, geo blocklists, BIN rules, basket-shape patterns. Each match contributes its score impact and a reason code.

Heuristic scoring

Weight 25%

Deterministic signals: AVS / CVV outcomes, address completeness, ship-vs-bill mismatch, IP / email anomalies, coupon stacking. No black-box anywhere — every signal is named.

Customer history

Weight 20%

Past orders, prior chargebacks, refund ratio, repeat-customer signals — all rolled up over a 90-day window per email + per IP. Cached per request for sub-10 ms lookups.

AI reasoning (Pro)

Weight 15%

On Pro, an AI model evaluates the full order context and returns a calibrated risk band plus a natural-language explanation that gets stored alongside the order.

What you get back, every time

{
  "transaction_id": "txn_3b9f...",
  "risk_score": 91,
  "risk_level": "critical",
  "recommended_action": "hold",
  "confidence": 0.94,
  "reason_codes": [
    { "code": "AVS_MISMATCH",       "weight": 30 },
    { "code": "SHIP_BILL_COUNTRY",  "weight": 15 },
    { "code": "AMOUNT_OVER_1000",   "weight": 15 },
    { "code": "EMAIL_NEW_DOMAIN",   "weight": 10 }
  ],
  "ai_explanation": "Address mismatch combined with a high-value first order from a freshly registered email...",
  "scored_in_ms": 247
}

Stored alongside the order in your dashboard, surfaced in your gateway's order risk panel, and auditable forever.

Start scoring orders

Every minute without scoring is a chargeback waiting to happen.

Start a 14-day free trial. Connect your store. See your first risk scores before lunch.

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